Directory Portal User Guide

Health Care Aides are able to make any desired changes to their personal and employment information on the Directory. To make these changes, HCAs must:

  • Login to the Directory portal
  • Click on “My profile” on the left-hand side of your portal screen
  • Click on “Edit profile” at the top left corner of the page
  • Once all changes have been made, click on “Submit” to submit your profile update request.

How to check Directory status:

Health Care Aides are able to log in to their Alberta HCA Directory portal to check their status on the Directory. To view the status  from the Directory, HCAs must:

Once the applicant has logged in, on the home page they will see the following:

To learn what your status on the Directory means, please review the Status webpage.


Confirmation Letter

All HCAs who renew on the Alberta HCA Directory will have a new expiration date of June 30, 2022. Once renewal closes, the Directory will manually update all expiration dates to November 30, 2022. To learn more about the Annual Renewal please visit the Annual Renewal webpage.

Health Care Aides (HCAs) who are approved to the Alberta Health Care Aide Directory will have access to a confirmation letter. This can be presented to an employer or educator as proof of enrolment on the Directory. The confirmation letter will include the following information about the HCA:

  • Directory number
  • Directory status
  • First and Last Name
  • HCAs address
  • Effective date
  • Expiry date

The Directory will not email or fax confirmation letters to HCAs, educators or employers. The HCA is responsible for downloading their confirmation letter to present to their employer.

How to access confirmation letter:

To download a confirmation letter from the Directory, HCAs must:

Once the applicant has logged in, on the home page they will see the following:

Applicants will select Confirmation. Once this has been selected the confirmation letter will open in a new tab. The applicant may now choose to save, download or print the confirmation letter.

Applicants who are in progress will not have access to a confirmation letter as they are not approved to the Alberta HCA Directory.